walmart customer service hours

Find Walmart Customer Service Hours and What Time Does It Open/close?

Walmart is known for its wide range of collections of grocery items and almost all the things of need. Under one roof, you can easily find everything from daily food items to electronics and machinery. That is why Walmart is equally famous between adults and kids. 

Walmart is famous for its in-store service and customer services department. Whether you need assistance with some product information or you need to return something, they always help. However, you should know the Walmart customer service hours to get facilitated by it.

Let’s check out the Walmart customer service timings so that you can get facilitated with your queries without delay.

What Time Does Walmart Customer Service Open?

Walmart customer service is available seven days a week but not 24/7. All seven days a week, their customer service facility is available from early morning to 8:00 am. 

The early starting timings allow you to ask them about the product you need at the start of the day so you can easily schedule your visit according to the available time. It saves you an empty trip with appropriate time planning initially.

What Time Does Walmart Customer Service Close?

Walmart mart offers seven days a week, a later closing time for customer service. This initiative also helps their customers solve their queries at the end of their working day. From Monday to Sunday, customer service works till 10:00 pm.

With this late timing, you can reach them after work and ask about your desired product or service. Then you can plan a visit to Walmart a day before.

Walmart Customer Service Desk Hours

The Customer service desk is a devoted counter in a Walmart store that is only for customers. Personnel are working to offer your assistance throughout the store. You can go to the desk to ask about any product and store your needed information.

DAYOpenClose
Monday8:00 am10:00 pm
Tuesday8:00 am10:00 pm
Wednesday8:00 am10:00 pm
Thursday8:00 am10:00 pm
Friday8:00 am10:00 pm
Saturday8:00 am10:00 pm
Sunday8:00 am10:00 pm

Walmart Supercenter Customer Service Hours

Walmart supercenters are large Walmart stores built on a shopping mall’s layout. These stores have more product availability, and you can choose between the same product offered by different companies in one place. 

With more products, more queries are there to answer, so the supercenter customer service hours are the same as the mart. They start from 8:00 am and work till the Walmart supercenter is closed at 10:00 pm.

Walmart Customer Service Hours Online

Talking about its online service, Walmart is not behind the world. Like all other shopping brands and grocery stores, Walmart has also developed its online front quite strong, whether we talk about the shopping website, app, or online customer service.

Walmart, one of the world’s largest chains of shopping marts, has an extensive online customer service facility, which works 24/7.you can call on their customer service number or email them.

How do I contact Walmart Customer Service?

Phone Support

You can contact Walmart customer service using their toll-free number 1-800-WALMART (1-800-925-6278). By calling them, your call will be transferred to a representative; you can talk to them and get answers to your queries, from their services to product help. The call support is available from Monday to Sunday, the usual store timings, from 8:00 am to 10:00 pm.

Live Chat Support

You can visit Walmart’s official website and the “Contact Us” or “Help” section. There you will find a live chat option, click on that, and your message will be directed to their representative, and you can have a real-time chat with them. This live chat service is usually available during the same hours as the call service at Walmart.

Email Support

Walmart also provides email assistance to its customers by visiting the official website; you can find their email in the “Contact Us” section. You can write the mail providing your receipt number or image as a reference addressing your issue. They hold a record of reaching back to their customers quickly. 

With their extensive hours, Walmart customer service provides a reasonable amount of dedicated time to customer services. In addition, you must also know the type of customer service Walmart provides. 

Customer ServiceDescription
Product InquiriesAssistance with questions or concerns about specific products available at Walmart.
Order TrackingHelp with tracking the status and delivery of an online or in-store purchase.
Returns and RefundsSupport for returning items, processing refunds, and resolving related issues.
Price MatchingInformation and assistance regarding Walmart’s price matching policy.
Online Account SupportHelp with managing and troubleshooting issues related to online Walmart accounts.
Store LocatorAssistance in finding nearby Walmart stores and obtaining directions to them.
Pharmacy ServicesSupport for inquiries related to Walmart’s pharmacy services and medication prescriptions.
Gift Card AssistanceInformation on gift card purchases, balances, and resolving gift card-related concerns.
Walmart Rewards ProgramGuidance on Walmart’s rewards program, including earning and redeeming rewards.
Technical SupportAssistance with technical issues encountered on Walmart’s website or mobile app.

Conclusion

In short, Walmart’s customer service hours are from 8:00 am daily to 10:00 pm, granting a 14-hour customer service facility to address the queries and issues of the customer. You can reach them through call support or live chat; the timings for both these facilities are the same from 8:00 am-10:00 pm seven days a week. You can also use Walmart’s official email to address your issue. 

You will find Walmart dedicated to all kinds of services and providing the best experience to their customers.

Frequently Ask Questions

It usually depends on the working hours of Walmart near you. Wherever Walmart stores are located, they work between 8:00 am to 11 pm, slightly fluctuating according to the area demand.

Walmart has a toll-free customer service number through which you can reach them at 1-800-925-6278 (1-800-WALMART); your call will be directed to a representative to whom you can address your issue.

Once you turn in your complaint, it goes to Walmart’s corporate office for a quick resolution. Due to some reason, if Walmart fails you to give feedback, you’ll receive $9 back. 

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